Useful Info for Towing Scenarios – Super Towing

In case of an emergency towing scenario (whenever injuries take place) – an auto accident:

1. Check for injuries (make certain that no one has been damaged). If anyone is hurt, call 911 right away.

http://www.ottawapolice.ca/en/contact-us/Contact-Us.asp

2. Relocate your car out of the road (either onto the shoulder, in a parking spot, or anywhere outside of the flow of traffic).

3. Exchange all your ID info with the other people involved in the accident & call your insurance provider:

*Insurance

*License plate numbers

*Addresses

*Phone numbers

*Take down the location of the accident

4. Call Ottawa Towing

Call us at (613) 604-0160

In case of a non-emergency towing scenario (whenever no one is injured), before placing a call to us, please prepare the following information:

*Your name

*Current location (specific landmark you’ve passed, the exact mile marker, exits & the direction you’re facing on the road)

*Phone number

*Specific request/ service

*Basic car description (the make, model, license plate number, the color & the kind of vehicle)

*Destination

Call us at (613) 604-0160

Also, if you are unable to find your vehicle on your own and suspect it’s been towed due to unlawful parking, call the Ottawa Police Service at 613-230-6211.

Further info is available at http://ottawa.ca/en/city-hall/public-consultations